Webcast: The Shift to Outcomes and Performance Measures

Replay the webcast of The Nonprofit Council's  Issues in Focus: The Shift in Focus to Outcomes and Performance Measures on Oct. 28, 2016. 

Michael Thatcher, President/CEO of Charity Navigator and Adrian Bordone, Vice President of Strategic Partnerships at Guidestar will discuss their organizations’ move from focusing on overhead percentages to outcomes and performance based measures. 

Thanks to generous underwriting from Methodist Healthcare Ministries, anyone can watch the conversation free, right on this page, live or later.

The conversation comes after GuideStar, Charity Navigator, and BBB Wise Giving Alliance jointly signed a letter explaining the shift:

To the Donors of America:

We write to correct a misconception about what matters when deciding which charity to support.

The percent of charity expenses that go to administrative and fundraising costs—commonly referred to as “overhead”—is a poor measure of a charity’s performance.
We ask you to pay attention to other factors of nonprofit performance:  transparency, governance, leadership, and results.  For years, each of our organizations has been working to increase the depth and breadth of the information we provide to donors in these areas so as to provide a much fuller picture of a charity’s performance.

read the full letter here