VIA Metropolitan Transit is committed to helping people get back on their feet by offering a new fare assistance program for unemployed riders.
Now that fare collection has resumed after a 10-week fare-relief period, those who are unemployed can request VIA’s new Workforce Assistance Pass. The free bus pass is good for 31 days from activation and is available through this August for VIA customers who present a copy of their unemployment benefit statement (dated May 15 or after) and a current photo ID at a VIA ticket window during normal business hours.
“VIA’s Workforce Assistance Pass helps put opportunity within reach for people who rely on us to provide safe, reliable transportation to get to training and look for work,” CEO Jeffrey Arndt said in a news release. “The services VIA provides are a lifeline for many in our community—every day and perhaps especially during a crisis. We are in this together.”
Customers are required to follow social distancing and safety guidelines in place at all VIA facilities, including requirements for non-exempt passengers wearing face coverings and rules against joyriding.
After reviewing the customer’s statement of benefits and ID card, a pass will be issued using the free VIA goMobile app or on a VIA goCard. One per customer. Customers with extended unemployment benefits can request a subsequent 31-day pass by following the same process: presenting their updated statement of unemployment benefits and ID card with photo at a VIA ticket window.
VIAtrans customers requesting Workforce Assistance Passes can call VIA’s goLine at (210) 362-2020 for more information and instructions on how to apply for a pass via email.