As the COVID-19 pandemic has forced students, senior citizens and many workers to shift their lives online, the lack of internet access has exacerbated an already unacceptable problem for thousands of San Antonio residents in low-income households.
Although there are many COVID-19 relief programs providing financial assistance to families, these programs remain far out of reach for those impacted by the digital divide. The “digital divide” is an economic and social inequity that creates a gap between those who have ready access to computers and the Internet, and those who do not. Our vulnerable communities face a tremendous amount of inequities and obstacles to the most basic of services and the most basic information that other people take for granted.
WestCare Texas recognized this huge gap in service and quickly established a COVID-19 Digital Resource Hub to provide community members with access to computers, printers, and internet service so they could apply for COVID relief programs online.
The Digital Resource Hub, easily accessible at Ella Austin Community Center, is open every Wednesday from 9 a.m. to 4 p.m. for individuals to come in and apply for assistance with housing, utilities, food, unemployment benefits, stimulus checks, and much more.
The Ella Austin Community Center is located at 1023 N. Pine St. The phone number is (210) 224-2351.